FAQ.

Got questions? We've got answers. In our FAQs you'll find the most important information about our products, services and anything else that might come up. Quick, easy and straight to the point. And if there's anything else – just reach out, we're here for you.

EVERYTHING YOU NEED TO KNOW.

We currently deliver within Germany as well as to selected countries across Europe. The countries we ship to can be found in our shipping policy.

Shipping costs within Germany are €5.90, with a delivery time of 2–3 business days. Orders over €100 qualify for free shipping.

For international orders within Europe, shipping costs are €13.90. Delivery usually takes 5–8 business days.

We also offer international shipping to many destinations worldwide, including the USA, Canada, the UK, Switzerland, and many more.
For a full list of available shipping destinations, shipping costs, and delivery times, please see our Shipping Policy (link).

Your order will be processed quickly and shipped promptly.
Further information can be found in our Shipping Policy.

Your order will be processed quickly and usually shipped within 2–3 business days – so it reaches you as soon as possible.

For international orders within Europe, delivery usually takes 5–8 business days.

Shipping is reliably handled by DHL from Germany. After shipment, you will receive a tracking number so you can always see where your package is.

Further details can be found in our shipping policy.

Of course, you can return your items easily within 14 days.

Please note: For hygienic reasons, used cutting boards are excluded from returns.

You can find all further details transparently in our return policy.

Our products are made from recycled materials and are manufactured using a zero-waste process.

Fabric offcuts are consistently reused to minimize waste and efficiently utilize resources.

Our products comply with the strict requirements of the EU (1935/2004, EU 10/2011) as well as the FDA Food-Contact Standards.

Unlike many other manufacturers, we have both our materials and our finished products regularly and independently tested by certified laboratories.

In addition, our products are tested according to European standards, which in many areas are stricter than the pure FDA requirements.

Our products are manufactured in Asia. We carefully select our manufacturing partners to ensure that our products are of high quality and at a fair price.